After having a Pro account for several years, yesterday I upgraded to Business. I see new features available now in the dashboard, but the Chat Support is still unavailable. There is a button asking me to “Upgrade to Business”. Chat support is one of the features that I was hoping to take advantage of after upgrading. How do I get it working?
Hello !
Could you kindly create a case number and provide us the number for us to look into this ?
Thank you.
I created case 01319653 on 12/19/2024. Thanks
Thank you for sharing your ticket number here with us.
The team is notified about your case and will respond accordingly onto it.
Please, be aware it’s Holidays vibes and there might be limited window from Support, nevertheless the team will surely help. Thank you for patience in advance.
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my colleagues in Support have indicated this was resolved on your ticket. Please open another ticket if that is not the case.
