We submitted a ticket.
Just to confirm - is this a billing issue? We submitted payment for the plan upgrade to PRO, but as of today (24 hours later), our account is still under Free plan.
We submitted payment Oct-16, and as of Oct-18, this “billing issue” has not been resolved. What is the company SLA to resolve billing issues? Unfortunately, its been 48+ hours and no solution yet to case no. 01234466