Upgrade plan

What is the name of the domain?

mydomain.com

What is the error number?

no error number

What is the error message?

no message

What is the issue you’re encountering

Upgraded to pro plan, paid, 36 hours past and still no pro plan services available

What steps have you taken to resolve the issue?

Sent two emails to customer support, no reply.

Billing issues requre a Billing ticket with Support

01266803

In what area can we help you?

Upgrades

Hello !

I have escalated this case number internally. The billing team will get back to you through the ticket.

Thank you

1 Like

my colleagues in Support have indicated this was resolved on your ticket. Please post another topic here if that is not the case.

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