Type
Video
What is the issue you’re encountering
Documentation says the Streaming only account has to be cancelled before subscribing to Images & Streaming Starter Bundle - it is not clear if the video streaming service will be interrupted during this process.
What steps have you taken to resolve the issue?
Questions please:
- How does cancelling the Streaming plan work? If the renewal date is 2 weeks away do I have to cancel it now and then wait until it expires before subscribing to the Starter Bundle?
- Will the videos in the Streaming plan be automatically moved to the Starter Bundle plan?
- Why is this process not automated? When subscribing to the Starter Bundle why not automatically cancel the Streaming plan and move it all over to the new Images plan?