Upgrade from free to pro plan

What is the name of the domain?

Confidential

What is the error message?

Refer to https://cfl.re/3VUQyyL for assistance. The zone cannot be upgraded at this time.

What is the issue you’re encountering

I can not upgrade from free to pro plan

What steps have you taken to resolve the issue?

I tried multiple times but the issue persists. i opened case number 01518590 but no response at all from cloudflare my cases is over three weeks, any one with experience of the same problems please help me what to do also tried to open new account but the proble still there happen soon as i add my website

Billing issues requre a Billing ticket with Support

Case # : 01518590

In what area can we help you?

Upgrades

What are the steps to reproduce the issue?

upgrade from free to pro

Hi, we’re unable to assist with billing-related matters through the Community. The ticket has been updated. Please check.