What is the name of the domain?
What is the error number?
no number, just error message
What is the error message?
We weren’t able to change your subscription at the moment, please try again later.
What is the issue you’re encountering
I’ve been trying to upgrade to pro for 5 months now, but cloudflare can’t process the payment
What steps have you taken to resolve the issue?
I’ve tryed using different bank cards + paypal.
I’ve created a support ticket on Cloudflare several months ago and then again 3 weeks ago ( case nr. 01260912 ) , but only received automated replies that are NOT helpful.
I tried emailing [email protected] but received an automated message saying they don’t accept billing issues on that email address anymore.
I’m honestly really disappointed with Cloudflare support at this stage. I’ve been trying to upgrade my plan since July this year… and received zero support with this issue.
Billing issues requre a Billing ticket with Support
01260912
In what area can we help you?
Upgrades
What are the steps to reproduce the issue?
try to process the payment
