Updating Failed in Wordpress

#1

Hello,

My wordpress site is hosted by godaddy then uses cloudflare for cdn. During installation, it’s working ok. But the moment I logged out and logged in again, I received an email from cloudflare that my cloudflare account has been accessed from a new IP address. Then I cannot update anymore in wordpress. It’s always saying “Updating Failed”

Can you help? I already tried to whitelist this ip address but still not working.

Your Cloudflare account has been accessed from a new IP Address

Your security is very important to us. This email address was used to access the Cloudflare dashboard from a new IP address:


email: **********[email protected]
time: 2019-02-06 13:11:02 UTC
IP address: .191.*.157
browser: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/71.0.3578.98 Safari/537.36

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#2

Hi @malorenacasuga, are you still seeing an issue? The new ip login message is informational in case the second login was not you, not sure why you saw it if you did not move to a different device/network.

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closed #3

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