Update Public a record for SSL-VPN

SSL-VPN , While on our call, the firewall technician said the Public A record used for sub domain VPN.bankname.bank would need to be updated. We have been having trouble finding who manages this public A record and our research indicates it should be Cloudflare. Any help or guidance would be good. Any additional tip would be great. Firewall is Fortigate

If you have lost access to the Cloudflare account for your domain, you can start here:

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If I’m taking over from a previous IT admin, how would I find the Customer Success Manager?

That is only for Enterprise customers, which you are probably not (unless you missed spending several thousand dollars a month somehow).

You should try the other options.

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