Update domain MX

[cbelite12]

I ask Cloudflare support to update domain MX to mx.ipage.com

[cloonan]

Hi @cbelite12, it is not possible for Cloudflare Customer Support to alter your settings or records, you’ll need to add that MX record on your DNS tab.

[cbelite12]

HI
already added in my DNS record, because i can’t open my webmail in my host

[sdayman]

Webmail doesn’t rely on MX records.

As a general rule of thumb, all your DNS records here should match all the DNS records at your host.

What happens when you try to open your webmail?

[cbelite12]

the administrator in ipage tells me to ask Cloudflare support to update the MX domain on mx.ipage.com

[sdayman]

What’s your domain?

And here are some instructions for updating DNS records:

Editing DNS Records

This tutorial covers editing DNS records. Go to the DNS app of your Cloudflare dashboard. Enter your credentials and click ‘Log In’ Click the domain in question On this page, you will see a list of the DNS records for your domain. This page is where you edit them. You will see the list of records like this: [DNS Page] You can click the edit button to the right of any record to change it, then click ‘save’ when you’re done. There is also a tutorial on Adding DNS Records Tutorial Refer…

[cbelite12]

Thanks

[cbelite12]

I ask to update

the MX record to mx.ipage.com with Priority as 30.

[cbelite12]

please ,need help i can’t resolve my issue
I want to contact bella.ns.Cloudflare.com and I ask them to update

the MX record to mx.ipage.com with Priority as 30…

[cloonan]

Sorry, @cbelite12, nothing has changed, you need to do that update as described. And, please keep the conversation in one thread so as not to cause a loss of focus on your posts nor on the posts from other folks looking for help.

[cbelite12]

I am sorry

[cbelite12]

this message from “ipage help center” to bella.ns.Cloudflare.com to update
the MX record to mx.ipage.com with Priority as 30. i spend more times for this issue , please resolve my issue.

[sdayman]

Please post a screenshot of your DNS page in the Cloudflare Dashboard.

[cbelite12]

[sdayman]

Get rid of the top MX record, and update the bottom MX record.

[cbelite12]

ok, thank you so much

[sdayman]

You may need to change “smtp.ipage.com” to “mx.ipage.com”. You mentioned the mx hostname earlier.