Upaid invoice. account locked (Code:1323). But i paid all invoice

It says Make payments for your unpaid invoices to proceed. Your account is locked due to the unpaid invoices. (Code: 1323)

But as far as I know there is no unpaid invoice for my account. I raised a ticket Id #3197883

I notified that there was an ongoing incident Cloudflare Status - Billing Errors - managing payment methods, subscriptions, paying invoices & inaccurate unpaid balances

But my question is can’t you do it manually? I think cloudflare Don’t want my money :slight_smile:

Is there anyone who can help?

Website, Application, Performance

Oku, no one!

Your ticket was escalated by Cloudflare staff. Please be patient. There are many customers affected by the billing platform update. Cloudflare billing specialists are working through all of the tickets as fast as they can.

Hello,

We are sorry for any inconveniences this may have caused you. Our billing team is still working to resolve these matters. Please take note of the status page. Cloudflare Status - Billing Errors - managing payment methods, subscriptions, paying invoices & inaccurate unpaid balances to get further details on the billing issues. We appreciate your patience during this time.

1 Like

Hi @aremon2001, our Billing team has replied today in the ticket that you have with them, with instructions on how to pay your invoice and unlock your account.
Please let us know if you need anything further by replying to the ticket, and it will be automatically reopened.