Unrecorded transaction in Cloudflare billing, refund request denied

What is the name of the domain?

bimtekdiklatnasional.com

What is the issue you’re encountering

Dansel Clueless! Billing Team sucks at this job! REFUND MY MONEY

Billing issues requre a Billing ticket with Support

Case Number 01126499

In what area can we help you?

Refunds

Screenshot of the error

Damn you, Cloudflare, you stole my money! You won’t give me a refund! Look, everyone in the community is complaining about your billing system. Please refund my $44.88!!! I am very upset that you charged me even though I am not using any of your services right now.

Case Number
01126499

Please listen to this, Dansel!

I have not subscribed to any paid service from Cloudflare since April/May because your system suddenly became garbage!

Then, on September 11th, there was an unauthorized charge of $40 and $4.88! How does this make sense? You took my money, and I have proof through email and credit card statements, BUT there is no record of this transaction in Cloudflare’s history. What does that mean? It means you stole my money!

Now, I am asking for the refund of $40 and $4.88; why can’t you do it? Why??? I have been very patient all this time, you took my money despite not having an active subscription, and you refunded it before. This has already happened twice, and now for the third time, you don’t want to refund my money?

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