Unpaid invoice on your Billing page (Code: 1323) but all paid

General Billing
1

What is the name of the domain?

fluoritecrystal.com

What is the error number?

1323

What is the error message?

You cannot add or modify subscriptions or services until all invoices are paid. Download each “Unpaid” invoice on your Billing page and click the “Pay online” link within each invoice to fix your account (Code: 1323)

What is the issue you’re encountering

setup domain to free plan

What steps have you taken to resolve the issue?

no “unpaid” invoice at billing page, and no idea downgrade and cancel any subscribe.

Billing issues requre a Billing ticket with Support

00982809

In what area can we help you?

Invoice

What are the steps to reproduce the issue?

click continue button on page https://dash.cloudflare.com/5cff5bf5833f9f41e882723c9bb95c18/fluoritecrystal.com/select-plan

Screenshot of the error

3.png
3.png3840×2160 517 KB

2

I have been waiting for many days and I am unable to proceed with any further actions. Please support me.

3

I am unable to proceed with any further steps, as migrating my account is a very painful task. However, if I am unable to perform any operations, I will have to give up using Cloudflare because I am unable to perform any operations, which is also a huge risk. Very frustrating.

4

This topic was automatically closed after 15 days. New replies are no longer allowed.

5

I see the team replied on the ticket, let them know there if you continue to have issues. Sorry for the long delay.

6

my colleagues in Support have indicated this was resolved on your ticket. Please post another topic here if that is not the case.