Unpaid Invoice is incorrect (Inv number IN-11738505)

General Billing
1

What is the name of the domain?

Not applicable

What is the issue you’re encountering

Unpaid Invoice is incorrect (Inv number IN-11738505). While trying to upgrade, getting this error “Refer to https://cfl.re/3VUQyyL for assistance. The zone cannot be upgraded at this time.”

In what area can we help you?

Invoice

2

You’ll need to follow these directions here, Billing, Plans & Subscription Questions. The Community cannot assist with Billing, Account nor Registrar issues, you need a ticket with Support.

Screenshot 2025-02-28 at 7.33.37 AM

If you already have a ticket, Support will respond to you on that ticket. Questions about billing will need to be resolved by the Customer Support team and cannot be resolved on the Community.

3

This topic was automatically closed 2 days after the last reply. New replies are no longer allowed.