Universal SSL not being issued after re-enabling

I have had Universal SSL disabled on the domain for some time but I recently re-enabled it, however, no universal SSL certificates have been generated for the domain. I can’t see any obvious errors or misconfigurations on the Dashboard and I have other similarly-configured domains which are working fine with universal SSL.

curling the /ssl/universal/settings endpoint returns

“result”:{“enabled”:true,“certificate_authority”:“digicert”},“success”:true,“errors”:,“messages”:}

Which suggests to me that it should be issuing a cert, however the Dash still shows “No certificates.”

Run through all the KBs and other posts I can find but nothing that gives me any useful steps to take beyond what I’ve already tried.

Did you contact the support? If yes, please share the ticket number here.

Yes, #2212453

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Thank you. I’ll bump your ticket to the escalation queue.

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