Universal certificat is showing deleted

[lee6]

Hi,

I have set my website on Cloudflare and set its DNS to my namecheap account.

But some how its showing below error on page.

“This site can’t provide a secure connectionxrplatest.com uses an unsupported protocol.
ERR_SSL_VERSION_OR_CIPHER_MISMATCH”

Its says “deleted” status in Edge Certificates. Please refer Inked-Clipboard01-LI — ImgBB for screenshot

I have disable / enabled ( after 1 hr) Disable Universal SSL then also its not working.

Please help me to find its solution.

Kind regards,

[albert]

Hi @lee6,

The following API endpoint will let you change CA - this will cause a new certificate to be issued:

Can't access site a SSL certificate uses unsupported protocol

@albert just pointed out one other thing, you could try the certificate switch API call as well. Considering the certificate is stuck right now, I am not sure that will fix it but it’s certainly worth a try.

If you’re unsure how to use the API, I’ve made a tutorial on how to use cURL on Windows to do this:

Universal Edge Certificate deleted and SSL Version or Cipher mismatch

I’ll try to walk you through it Assuming you’re using Windows, do the following: Download the latest version of cURL here. Extract the .zip file by right-clicking → Extract All and follow the instructions. Enter the extracted folder (most likely called curl-7.79.1-win64-mingw) and then enter the bin folder. Click on the “current location”-bar in the explorer window. Delete everything in the text field and type cmd. Command Prompt should now open - don’t type anything ye…

I hope this helps!

[lee6]

Thanks @albert for your guidance.

Its working for us now.