Unblock the callback endpoints of a Prestashop plugin

Hi everyone,
I use Cloudflare on my site made with Prestashop 1.7.8.7.
On Prestashop I use the “4Dem for Prestashop” plugin which allows you to synchronize customers with the 4Dem newsletter management platform.
Syncing stopped working a few months ago.
4Dem support tells me that Cloudflare blocks all traffic that it doesn’t recognize and therefore I have to unblock all URLs that begin with: addrresssite/modules/blockfourdem_pshop/*, i.e. all the callback endpoints that are used by the plugin.
I then created a “Page rules” that disables security for the indicated URL, but it didn’t work.
Is there another way to unlock that set of URLs?

Thank you so much
Francesca

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