Unavailable sites in our AS

General
1

We are Internet Service Provider in Russia (AS 33991) and our nets cant access to sites you provided

Can you check our public addresses on the subject of locks on your part? Our subscribers complain about the unavailability of some resources from our networks.
Namely:
84.22.136.0/21
84.22.144.0/22
84.22.152.0/21

2

What do you mean they can’t access? What happens when they try?

Can they visit https://www.cloudflare.com/cdn-cgi/trace?

3

yes they can:

fl=158f32
h=www.cloudflare.com
ip=84.22.158.231
ts=1586844771.952
visit_scheme=https
uag=Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:75.0) Gecko/20100101 Firefox/75.0
colo=LED
http=http/2
loc=RU
tls=TLSv1.3
sni=plaintext
warp=off

but some sites get 403 error

Example of a resource: https://support.riotgames.com/hc/ru
Curl output:

  • Trying 104.16.53.111:443…
  • Connected to (104.16.53.111) port 443 (#0)
  • ALPN, offering h2
  • ALPN, offering http/1.1
  • successfully set certificate verify locations:
  • CAfile: C:\Users\Silkofix\Downloads\curl-7.69.1_1-win64-mingw\curl-7.69.1-win64-mingw\bin\curl-ca-bundle.crt
    CApath: none
  • TLSv1.3 (OUT), TLS handshake, Client hello (1):
  • OpenSSL SSL_connect: Connection was reset in connection to 104.16.53.111:443
  • Closing connection 0
    curl: (35) OpenSSL SSL_connect: Connection was reset in connection to 104.16.53.111:443
4

sorry, i was wrong about 403 error, just connection was reset

5

what about problem?
our clients doesnt have access to sites you provided!

6

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