Unauthorized payment

On my June 6 bill, I was charged another $127 for Cloudflare stream but the problem is that I no longer have the Cloudflare stream offer so I can no longer stream content. Has this ever happened to you? I made a ticket and I try to access it but every time it connects me, disconnects me etc…

Not expected; if you share your ticket #, we will escalate the case.

I made 3 tickets but on the 3 tickets I cannot access the conversation…

#3296267

I received a response : #3290760

#3290038

Hey there, our apologies for the delay, our billing team is experiencing higher than normal demand for support services.
Your requests have been escalated to our team, please expect a reply soon. Thanks for your patience!

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