Unauthorized Charge

What is the name of the domain?

www.privewm.com

What is the error number?

[Cloudflare - 01274661]

What is the issue you’re encountering

Unauthorized charge

What steps have you taken to resolve the issue?

Spoken to sales + sent various emails and tickets

Billing issues requre a Billing ticket with Support

01274661

In what area can we help you?

Cancelations

May I ask if you’ve disabled your billable features, therefrom removed/canceled your subscriptions as follows on the below article? :thinking:

Thank you for sharing your ticket number. I’ve noted the team.
Kindly and patiently wait for a reply

my colleagues in Support have indicated this was resolved on your ticket. Please post another topic here if that is not the case.

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