Unauthorized bill in my account

What is the name of the domain?

gmskalpi.in,

What is the issue you’re encountering

I have never used paid service, i was using Cloudflare free tier only. I really don;t know from where bill is associated with my account. Kindly help to remove those bills and allow me to use free tier only

In what area can we help you?

Cancelations

Screenshot of the error

Please help me to get rid of this, I also tried by paying the bill still it is showing the same error. It is asking to pay the due amount.

If you click on the invoice number, what kind of services do you see?

1 Like

No services are there… Event i don’t know why it was showing some price…

I did not want my website down so I paid the amount. Still facing issue to add domain again.

No services are there… Event i don’t know why it was showing some price…

I did not want my website down so I paid the amount. Still facing issue to add domain again.

Hi,

Sorry you’re facing issues.
As to not discuss personal information here, could you please create a support ticket with us so we can have a better look?

Greets.

1 Like

Glad to tell that, Cloudflare team reviewed my case and has fixed the issue for me.
Thank you so much Cloudflare team :heart_eyes::heart:
Case Status : Resolved

4 Likes

Glad to tell that, Cloudflare team has fixed the issue for me. I really appreciate the efforts for a free tier account.
Thank you so much Cloudflare team :heart_eyes::heart:
Case Status : Resolved

3 Likes

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