Unable to verify domain

What is the name of the domain?

davisunplugged.com

What is the issue you’re encountering

Unable to verify the nameservers

What feature, service or problem is this related to?

Nameservers

What are the steps to reproduce the issue?

Hello! I have this domain that has been in Pending Nameserver Update for a couple days already, if I do a lookup, the nameservers already match the ones given by Cloudflare, however, it won’t get verified. The registrar is inmotionhosting. I tried removing it and adding it again, and manually requesting verification. What could I do? Or should I just wait longer?

Screenshot of the error

You have set the Cloudflare nameservers melnicoff and saanvi at your domain registrar when they should be craig and saanvi
https://cf.sjr.dev/tools/check?d4b5d4850ac4452fbc64f2d9ba80334c#dns

Thanks for the reply. Strange, I’m trying several different dns servers, from my isp to google’s, and they all return craig and saanvi.

That’s because you are requesting the NS records from the DNS, which are being returned by Cloudflare’s nameservers as they should be. The problem is you have not set the correct 2 at your domain registrar, and that is where Cloudflare is checking that they match what they should be in order to activate your domain.

dig +trace +nodnssec davisunplugged.com ns

; <<>> DiG 9.10.6 <<>> +trace +nodnssec davisunplugged.com ns
;; global options: +cmd
.			512994	IN	NS	a.root-servers.net.
...
.			512994	IN	NS	m.root-servers.net.
;; Received 239 bytes from 127.0.2.2#53(127.0.2.2) in 25 ms

com.			172800	IN	NS	d.gtld-servers.net.
...
com.			172800	IN	NS	h.gtld-servers.net.
;; Received 843 bytes from 2001:500:12::d0d#53(g.root-servers.net) in 75 ms

davisunplugged.com.	172800	IN	NS	saanvi.ns.cloudflare.com.
davisunplugged.com.	172800	IN	NS	melnicoff.ns.cloudflare.com.
;; Received 370 bytes from 192.12.94.30#53(e.gtld-servers.net) in 32 ms

davisunplugged.com.	86400	IN	NS	craig.ns.cloudflare.com.
davisunplugged.com.	86400	IN	NS	saanvi.ns.cloudflare.com.
;; Received 102 bytes from 108.162.194.80#53(saanvi.ns.cloudflare.com) in 19 ms
1 Like

Hi,

Could you kindly update Cloudflare’s nameserver in your registrar accurately ?

Review this documentation for further information : Update your nameservers

Thank you !

Thanks for your help! A customer of mine actually owns the domain, I trusted that he had done it right, I already told him to change it again.

Inmotionhosting throws an error with craig (it doesn’t say what the problem actually is) but I guess that’s something they’ll have to fix, since it’s a perfectly valid nameserver.