Unable to verify Cname with Hubspot

I have added the cname records a few days ago and Hobspot is not able to verify them. When I contacted them they asked me to check with cloudflare with following lnks.

Please help

Set the Proxy status for the CNAME to Unproxied (:grey:) / DNS-only.

2 Likes

I had done that. And it did not help.

Can you share a screenshot of your DNS records?

https://dash.cloudflare.com/?to=/:account/:zone/dns/records

1 Like

You have delegated DKIM keys to Namebright, so you need to create the records in their DNS, not in Cloudflare or delete the NS records:

_domainkey.socialimpactsolutions.com. 300 IN NS ns1.namebrightdns.com.
_domainkey.socialimpactsolutions.com. 300 IN NS ns2.namebrightdns.com.
;; Received 115 bytes from 108.162.192.200#53(mia.ns.cloudflare.com) in 20 ms
2 Likes

Exactly as @Laudian so nicely mentions here, I was suspecting some record conflicts, which was why I asked for a screenshot of your DNS records above, to be able to rule out such possibilities!

1 Like

This topic was automatically closed 15 days after the last reply. New replies are no longer allowed.