Unable to verify CNAME record


I am installing a security certificate for our Load Balancer via AWS. AWS asks for a CNAME record to be present in the domain to verify the domain ownership.

I added the CNAME pair given by AWS but I am unable to verify it. I used DNS Checker for verification. The ‘CNAME record’ is getting verified as a ‘A record’ but not as a ‘CNAME record’.

The CNAME flattening option is set to root domain only.


Is your entry proxied (:orange:)?

1 Like

How do I check that?

In your DNS settings.

Yes, it is. Should I turn that off?

Yes, you should.

Thanks Sandro, it worked!

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