For Workers & Pages, what is the name of the domain?
666707.xyz
What is the error message?
“Could not run legacy post zone sub request against new zone products: failed to update user subscription: failed to apply object products: You cannot add or modify subscriptions or services until the outstanding balance is paid. You should be able to do so in your Billing page.”
What is the issue or error you’re encountering
I am unable to use my domain after fully paying the bill. I continue to receive the error message mentioned above. It seems there is an issue with updating my subscription or applying the necessary services.
What steps have you taken to resolve the issue?
I have already paid the bill, submitted multiple support tickets (01359016, 01355776, 01353910), but have not received any responses. I have also attempted to resolve the issue by checking my billing page.
What are the steps to reproduce the issue?
1.Attempt to use the domain (666707.xyz).
2.Receive the error message related to outstanding balance and subscription issues.