Unable to upgrade plan

i try to increase my plan to pro but i received this;
We were not able to change your at the moment please try again later
Also i got this messege;
Zone is not able to be upgraded at this time contact [email protected] for assistance code:1258

You can certainly try later, but in the meantime, contact Billing and post the ticket # here after you get the autoreply.

My ticket is #8076676 . i tried several Times in several days

As we’re heading into the weekend, Billing might not see this until Monday, but I’ll add it to the escalation queue.

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I just looked into our system, but there re no matches for this ticket. Is there any other ticket # we can try for you, thank you.

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thank you :slight_smile:

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#2258618 could you check this

18 Eylül 2021 Cumartesi tarihinde gloria via Cloudflare Community <[email protected]> yazdı:

Thanks for that info, yes, this is the ticket number that we have in our system.
I see that it was actually fw to our Trust and Safety team.
They will contact you directly on your request.

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