Unable to upgrade plan, please advise


We are unable to make payments on our account, We need to upgrade our plan, but keep getting the message :slight_smile:
“For security reasons, there is a problem with your billing profile. Contact [[email protected]] for assistance. (Code: 1292)”

Please help our ticket number 2186955 @MoreHelp

Thank you

I’ve escalated this, but we can’t do much, unfortunately.

1 Like

The team will interact with you on the ticket for this billing issue


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