Unable to Upgrade Plan from Free

We need urgent assistance in upgrading our Plan. Superadmin account is locked out so we are unable to upgrade ourselves. All efforts to reach Sales/Billing proves no avail.

Welcome to the Cloudflare Community. :logodrop:

You will need to recover account access or migrate to a new account before you can upgrade to a paid plan.

The only way you’ll be able to regain access is by having access to the email address of the account.

These links may help, but they only work when logged out

If you know the email: https://dash.cloudflare.com/forgot-password
If you know the email and have 2FA issues: https://dash.cloudflare.com/login-help
If you don’t know the email: https://dash.cloudflare.com/forgot-email

1 Like

:point_up: were you able to accomplish that @chris.hobbs?

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