Unable to update Nameservers

What is the name of the domain?

What is the issue you’re encountering

Unable to update Nameservers

What feature, service or problem is this related to?

Nameservers

The particular domain name is registered with Cloudflare Registrar. You cannot change your nameservers if your domain name is registered with Cloudflare Registrar.

6.1 in the Domain Registration Agreement states that you cannot change the nameservers:

6.1 Nameservers . Registrant agrees to use Cloudflare’s nameservers. REGISTRANT ACKNOWLEDGES AND AGREES THAT IT MAY NOT CHANGE THE NAMESERVERS ON THE REGISTRAR SERVICES, AND THAT IT MUST TRANSFER TO A THIRD PARTY REGISTRAR IF IT WISHES TO CHANGE NAMESERVERS.

Domain Registration Agreement | Cloudflare

Unfortunately, only the possible solutin which I can see from the ToS of Cloudflare Registrar and your case: Transfer out and use different domain registar.

You can certainly transfer out after 60 days as per ICANN requirements.

Current domain nameservers:

Name Server: edna.ns.cloudflare.com
Name Server: ned.ns.cloudflare.com

Other HTTP headers:
x-powered-by: WP Engine

Creation Date: 2004-09-16T11:57:25Z

DNSSEC is enabled:

May I ask if you’re experiencing some issue?

2 Likes

Thank you, We are attempting to move all domains to a centralized Cloudflare account. I have hit a wall with Cloudflare saying that the move is pending the nameserver update to reflect the new account. However I am unable to update the nameservers to the central account nameserver.

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