Unable to transfer in .com domains?


We are getting a failure whenever we try to transfer in .com domains. They are unlocked and we have the correct transfer codes.

It just shows a page with a certificate and a heading which says “Something went wrong”

Against the domain, it says “try again later”?

Any thoughts?


If it doesn’t work again “later”, open a support ticket:

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Thanks @sdayman,

I have been trying for 3 days so seems to be something wrong.

I’ll contact support as you suggest.


Hi @euan.fielder, the error message is not that helpful, sorry. I noticed your ticket and am cc’d on it. I see you made some changes to the domains and whois shows updates in the last couple of days.

Did the updates fall into any of these categories?

You cannot transfer a domain name to a different registrar within 60 days of making changes to the registrant name , organization or email address (or the Administrative Contact email address, if there is no registrant email address).

I pulled that from, https://www.icann.org/resources/pages/name-holder-faqs-2017-10-10-en#:~:text=You%20cannot%20transfer%20a%20domain,is%20no%20registrant%20email%20address.

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I agree, the error message is not helpful at all.

All that changed on the domains was the name servers prior to moving them to you as that is what is required.





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