Unable to transfer in a domain from an external registrar

What is the name of the domain?

2tt.app

What is the error number?

NA

What is the error message?

The zone name provided is subject to a hold which disallows the creation of this zone. Please contact the domain owner to have this hold removed.

What is the issue you’re encountering

When I tried for the first time to transfer the domain to Cloudflare, it was indeed locked by current registrar. Then I unlocked it but when I try again, it comes with the same error.

What steps have you taken to resolve the issue?

Unlock the domain at current registrar. Wait for several days.

What are the steps to reproduce the issue?

Transfer in a domain which is locker by registrar. Unlock it. Try again.

Screenshot of the error

The domain is currently added to a Cloudflare account:

dig +short 2tt.app @aleena.ns.cloudflare.com
194.53.53.11
194.53.53.245

There, it redirects to a different domain that doesn’t resolve either:

curl -svo /dev/null http://2tt.app --connect-to ::194.53.53.11
* Connecting to hostname: 194.53.53.11
*   Trying 194.53.53.11:80...
* Connected to (nil) (194.53.53.11) port 80 (#0)
> GET / HTTP/1.1
> Host: 2tt.app
> User-Agent: curl/7.81.0
> Accept: */*
>
* Mark bundle as not supporting multiuse
< HTTP/1.1 301 Moved Permanently
< Date: Mon, 26 Aug 2024 19:11:01 GMT
< Content-Type: text/html
< Content-Length: 167
< Connection: keep-alive
< Cache-Control: max-age=3600
< Expires: Mon, 26 Aug 2024 20:11:01 GMT
< Location: https://620day.com/
< Server: cloudflare
< CF-RAY: 8b9620128bcc8d90-HEL
<
{ [167 bytes data]
* Connection #0 to host (nil) left intact

The IP address seems to belong to a singaporean company, TANG DYNASTIC TECHNOLOGY PTE. LTD. Do you have any relations to this company? I would assume that they have created the zone hold on your domain on Cloudflare.

If you don’t know that company, you should create a support ticket on Cloudflare and describe the problem in detail and ask for the hold to be removed.

1 Like

Thanks!

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