What is the name of the domain?
discoversoftvue.info
What is the error message?
discoversoftvue.info cannot be transferred Zone is not active
What is the isssue you’re encountering
I’m transferring a total of 9 domains from Squarespace to Cloudflare. 8 of them completed successfully, but the final one is giving me the above error. On the overview page for the domain, it shows that Cloudflare is protecting the site, but the registrar is indicated as “Unknown (Donuts-Google-895)”
What steps have you taken to resolve the issue?
I removed and re-added the domain to my account, and I ensured that the Cloudflare nameservers are configured correctly.
In what area can we help you?
Domain transfer to Cloudflare
What are the steps to reproduce the issue?
Add domain to Cloudflare
Update nameservers
Following update, attempt to transfer domain with the “Transfer” button from the menu
Screenshot of the error
