I’m trying to transfer my domain away from Cloudflare to IONOS, I unlocked the domain and then it asked me to put in the tag of the registrar I want to transfer to, I put IONOS as that is what they told me was their IPS TAG, however it gave me an error and immediately sent me an e-mail saying " This is confirmation that you have rejected the transfer request to migrate [domain] from Cloudflare to a new registrar. We have reapplied the registrar locks on the domain and informed the new registrar that the request has been rejected."
Now whenever I try to unlock the domain it gives me an error saying “Something went wrong. Please try again.”
I’ve opened a ticket with support but not sure how long that will take so I thought I’d ask the community if anyone can help? Thanks in advance!
Using whois I show IONOS as the registrar for that domain, although Cloudflare shows as registrar in the dash. I suspect this may be a timing issue for the information to get in sync but will add myself to your ticket and flag this post for my colleagues to review.
I still see an unlock option so am not sure. What happens if you select that unlock option again?
Go here, https://dash.cloudflare.com/?to=/:account/domains, select manage, select configuration and then click unlock. Is that when you get the Something went wrong message?
Did the domain just renew on 12 Jan of this year? If so, wondering if the icann 60 lock is preventing transfer.