Unable to take remote control using solarwind remote invitation link

What is the name of the domain?

startcontrol.com

What is the error number?

This computers appears to have limited internet connectivity.

What is the issue you’re encountering

Unable to take remote when enduser device connected with WRAP client.

What feature, service or problem is this related to?

DNS not responding/updating

What are the steps to reproduce the issue?

We have recently configured WRAP in our organization and we have Dameware Everywhere in place whih we use to take remote control of end using machine by sending invitation on mail. But if device is connected with WRAP client getting attached error screen, am stuck and unable to take remote control of any user device using this tool.

Screenshot of the error

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