Unable to submit a support ticket


I am unable to send a support ticket as I keep getting the following error message:

API Request Failed: POST /api/v4/accounts/df7dabb662a003a2034b792163490704/support/ticket/create (500)

I have emailed Cloudflare support, but have received an email saying that I need to submit a ticket, but I cant!

Please help
Many thanks,

Hi @dannii, just reply to the email you received and indicate you still have an issue. Your ticket number is 1793356.

Ultimately, you’ll need to let Trust & Safety know at https://www.cloudflare.com/abuse/form which is where Support will escalate your ticket. If you contact Trust & Safety, please reference the above ticket number.

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