Unable to send outgoing emails from nb-businesssolutions.com

I have a web application that is trying to send an automated password reset email but it fails. The error I get is:

Error sending email: Connection could not be established with host mail.nb-businesssolutions.com :stream_socket_client(): Unable to connect to ssl://mail.nb-businesssolutions.com:465

I have attached a screenshot showing the current DNS settings for this domain. After searching a few posts on here, it seems like the mail record should be set to DNS only and not Proxied. So I tried changing that. The error is gone. However, I still never receive the email.

Any ideas on what the issue could be? The emails on this site used to work at one point.

Your DNS record mail is currently proxied, but it needs to be DNS-Only.

Cloudflare does not proxy email connections.

1 Like

I tried changing it to DNS-Only. The above error is gone. However, I still don’t get any emails.

Sorry, I think I didn’t read your post to the end and just looked at the image.

The MX record is for receiving email. Check that it is the record that you are supposed to use by your email provider.

1 Like

celebrate Blair Piper reacted to your message:

This topic was automatically closed 2 days after the last reply. New replies are no longer allowed.