Unable to select free plan for the domain

What is the name of the domain?

onlinfastsolution.com

What is the error number?

Delete option not showing

What is the error message?

None

What is the issue you’re encountering

Delete the site domain from the list. I am unable to delete it

What steps have you taken to resolve the issue?

I want to delete it from the list, as currently I am unable to select a free plan nor I can delete it. I have paid all the pending due’s.

What is the name of the domain?

onlinfastsolution.com

What is the error number?

None

What is the error message?

could not run legacy post zone sub request against new zone products: failed to update user subscription: failed to apply object products: You cannot add or modify subscriptions or services until the outstanding balance is paid. You should be able to do so in your Billing page.

What is the issue you’re encountering

Unable to select free plan for the domain

What steps have you taken to resolve the issue?

Unable to select free plan due to false outstanding balance error message. All pending due’s are paid

Have you tried accessing the CF dashboard using other browsers or incognito mode and appeared to have the same error? If the error persists, you’ll need to follow these directions here, Billing, Plans & Subscription Questions. The Community cannot assist with Billing, Account nor Registrar issues, you need a ticket with Support.

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