Unable to retrieve Stream play counts

Hello. I’m trying to get play counts for stream videos using the GraphQL Analytics API but am running into an issue.

streamMinutesViewedAdaptiveGroups correctly returns stream time in minutes, however videoPlaybackEventsAdaptiveGroups seems to always return empty results (using the same filters). videoPlaybackEventsAdaptiveGroups appears in the Pagination example on this page, but is not actually listed under metrics: https://developers.cloudflare.com/stream/getting-analytics/fetching-bulk-analytics/

It looks like a few other folks have run into the same issue on the forums: https://community.cloudflare.com/t/unable-to-fetch-analytics-play-count-data-data-mismatch/557396
https://community.cloudflare.com/t/empty-result-from-graphql-analytics/552265

I’ve tried a few variations on the query displayed here with no luck:
https://community.cloudflare.com/t/migrate-to-the-stream-graphql-analytics-api-by-feb-1st-2023/433252

Any guidance on how we can retrieve the number of times a video has been played? Thank you!