I’ve been experiencing this error on a mobile app every now and then. Is there any way of confirming that this was not a Cloudflare DNS related issue. Any way of investigating behind the scenes?
Can you provide the
Is your mobile device configured to use Cloudflare 220.127.116.11, or is your question about Cloudflare Authoritative DNS?
I’m sorry, but I’m unable to disclose the url publicly at this point.
I have the related domain (zone) records on Cloudflare and I need to know if the failed request reached the Cloudflare DNS at any point. I don’t see any error responses in the request logs on the destination host.
I know https://www.cloudflarestatus.com/ is a useful indicator, but is there any way of requesting for a log extract or something like that so that I could actually rule out any doubts that the error was caused by an outage on Cloudflare?
Enterprise customers have access to the LogPull and LogPush APIs, but (as far as I know) these are limited to the HTTP logs. The best you can do on the DNS side is the dashboard.
DNS resolution outages are pretty rare, to the point that I would not expect to experience an error
every now and then. If the issue is common enough, I would run the mobile app through a tool like Charles Proxy where you can see and analyse the HTTP requests.
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