Unable to Reset Password to Access Dashboard

General
1

Hi,

I’m currently unable to access my dashboard using the primary account for our business. I had to create another account just to be able to post here.

When I try to login, it tells me the password is incorrect. I then go through the process of resetting, but I never get the password reset email into my office 365 account. I’ve checked spam etc and the message just is not arriving. However, If I click ‘forgot your email’ I do get an email with the primary address of the account, again this is the one I don’t seem to be getting a password reset email for.

Is there any issues currently preventing these emails from been sent? I’ve been trying this for the past two hours with no luck,

Thanks

Darren

3

There is a current issue with the dashboard. Perhaps wait for that to be resolved and then try again.

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