Unable to renew or purchase domain due to multiple payment failure

What is the name of the domain?

raspinas.com

What is the error number?

No error code provided

What is the error message?

Internal server error

What is the issue you’re encountering

I am not able to purchase any kind of domain with any payment method from my account. It always results in internal server error with no error code. I have been facing this issue from past 3 months now.

What steps have you taken to resolve the issue?

I have tried other payment method as well nothing works.

Billing issues requre a Billing ticket with Support

01331950

In what area can we help you?

Payment issue

What are the steps to reproduce the issue?

Try purchasing or renewing a domain.

Screenshot of the error

Hi, I’ve asked the Billing team to check your case, they will reply to you as soon as possible

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Okay, thank you for the update.

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This topic was automatically closed after 15 days. New replies are no longer allowed.

my colleagues in Support have indicated this was resolved on your ticket. Please open another ticket if that is not the case.