Unable to renew my domain through my credit card

What is the name of the domain?

gubbalapellipandiri.org

What is the error number?

There was no error number

What is the error message?

We were unable to process your payment. To keep your domain registration, update your payment method.

What is the issue you’re encountering

I am unable to renew my domain

What steps have you taken to resolve the issue?

I have tried to contact my bank and they told me that the issue is at the acquiring bank side (Cloudflare side). I had to move one on my domain out of cloudflare due to this issue already.

Billing issues requre a Billing ticket with Support

01334647

In what area can we help you?

Payment issue

What are the steps to reproduce the issue?

Try to renew the domain for another year

Hey, I’ll ask the Billing team to investigate your issue asap

I do not see that you escalated this to track, will do so

my colleagues in Support have indicated this was resolved on your ticket. Please open another ticket if that is not the case.

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