Unable to remove unwanted comments and plugins from wordPress

pullarao.ui · July 20, 2023, 5:59am

Hi

After installing Cloudflare in our site
Unable to remove unwanted comments and plugins from wordPress

Please help on this

sandro · July 20, 2023, 6:00am

Was your site working fine on HTTPS before you used Cloudflare?

pullarao.ui · July 20, 2023, 6:04am

Yes its worked before

sandro · July 20, 2023, 6:04am

What’s the domain and what’s your encryption mode on Cloudflare?

pullarao.ui · July 20, 2023, 6:06am

Hi,
See here: mystarsbio

sandro · July 20, 2023, 6:06am

And your encryption mode?

pullarao.ui · July 20, 2023, 6:07am

Am not getting you point can u please elaborate

sandro · July 20, 2023, 6:08am

Make sure you select Full Strict

pullarao.ui · July 20, 2023, 6:13am

Thank you for your support

sandro · July 20, 2023, 6:18am

So this fixed it?

pullarao.ui · July 20, 2023, 6:27am

No, still same issue

sandro · July 20, 2023, 6:34am

So what exactly did you change now?

pullarao.ui · July 20, 2023, 7:50am

I changed to encryption mode from Flexible to Full Strict

sandro · July 20, 2023, 7:52am

And you still run into the issue?

pullarao.ui · July 20, 2023, 8:05am

Yes, Please help me on this

Thank You

sandro · July 20, 2023, 8:32am

What’s the domain and post a screenshot of the issue.

pullarao.ui · July 20, 2023, 8:42am

I have removed so many time this comment, after refreshing it shows again like below

pullarao.ui · July 20, 2023, 8:46am

And plugins also same issue

sandro · July 20, 2023, 8:51am

I understand this is the URL with the comment https://mystarsbio.com/katrina-kaif/

This comment does not appear there. If it shows up in your administrative area, it’s either a caching issue or an issue with your site. Did you set up any caching rules?

pullarao.ui · July 20, 2023, 9:14am

Yes, I have created some rules, please see below screenshot