Unable to register domain. Stuck in payment failed loop

General Billing
1

What is the name of the domain?

example.com

What is the error message?

We’re sorry, something went wrong with that. Please review your purchase details and try again, or review the troubleshoot failed payments guide for further guidance.

What is the issue you’re encountering

Can’t able to buy domain

What steps have you taken to resolve the issue?

Filled all billing info.
Filled payment info.
Verified email.
Added mobile number.

In what area can we help you?

Payment issue

What are the steps to reproduce the issue?

Just followed the steps to register new domain. And facing this for past 2 days.

2

You’ll need to follow these directions here, Billing, Plans & Subscription Questions

1 Like
3

Thanks for the help. I already opened a ticket. Hope it will be resolved soon. I will wait.
Thank you again for sharing the info.

1 Like
4

What is your ticket number @aukdon?

5

This my ticket number

01279175

6

Hi !

Thank you for the case number. The billing specialist will get back to you through the ticket

7

my colleagues in Support have indicated this was resolved on your ticket. Please post another topic here if that is not the case.

8

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