Unable to receive reset code for Cloudflare account

[sungkmi]

Hello Cloudflare Community,

I am in need of some assistance regarding my Cloudflare account. I have been trying to reset my password but I am unable to receive the reset code via email. I have checked my spam folder and confirmed that the email address associated with my account is accurate.

Has anyone else experienced this issue and found a solution? If so, please share your experience and any helpful advice.

Thank you in advance for your support.

Best regards,

Heungjin Kim

[headinthecloud]

@sungkmi

Heungjin

Hi there Heungjin,

If the email you are using on your Cloudflare account is the same that you use here on the Community, I ensured you were removed from any suppression lists.
Also, please make sure that you can receive emails from [email protected].