Unable to receive recovery email

[vmarimuthai]

Hi All,

I am not getting any recovery email after resetting my cloudflare free account password. I have checked my spam box as well, but there is nothing inside. Can anyone help me please?

Thanks,
Vicky

[domjh]

Hi @vmarimuthai,

Can you confirm that you can receive email fro other places, just not the Cloudflare one?

If so, please email [email protected] from that address explaining the issue. You will get an auto-response with a ticket number, please post that here.

[vmarimuthai]

Hi @domjh

I can receive email from other sources except cloudflare. Here is the ticket no #2219016.

Appreciate your help!

[domjh]

Thank you, I have escalated this topic and your ticket to the Support Team.

[vmarimuthai]

Thanks @domjh !