Hi there,
I’m wondering if anybody is also facing the same issue as me. I’m unable to purchase an SSL certificate from Cloudflare as it always returns this issue:
status: 500, message: failed calling backend for creating a sub for account ID 12549899: Unable to process payment: No Account: 78 : NO ACCOUNT (Code: 1226)
I tried to contact support but without luck yet.
Thanks!
Meaning? Did you not get a ticket number? How did you contact them?
I contacted support through Help Center. I received my ticket number but received a default answer which tells me more about the SSL certificate types and how do they work. Nothing more for now.
Not sure If I should push the customer support over there and try to ask the same question.
Post the ticket number here.
Request #1701775
Thank you. Can you reply back to the auto reply indicating you’re still having issues?
Thank you. I did that, let’s see how it goes from there.
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