Unable to pay for renew

What is the name of the domain?

sideralis.net

What is the error message?

We were unable to process your payment. To keep your domain registration, update your payment method.

What is the issue you’re encountering

I have tried everything to renew my domains as specified in the billing ticket. Help! Last option is to migrate to different registrar but I would really stay with cloudflare.

Billing issues requre a Billing ticket with Support

01278131

In what area can we help you?

Payment issue

Changed computer, removed cookies, changed 4 credit cards, changed paypal.
Also tried to change my address, my account from personal to business.
Tried paypal only, card only, paypal with card as backup and vice versa, or two cards.
No bank error. I see that when I use a revolut card cloudflare pre-accepted the card. When I add a paypal account I get a generic server fail but then in my console I see my paypal added. WHen I add a card like Revolut I see that Cloudflare accessed my card to check if valid.

But with every payment method I tried, it does not do anything.

I am wondering if one can have an unpaid invoce also for domains only. I really don’t want to risk to loose the domains I have on cloudflare. I am still waiting for a solution from the ticket system

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