Unable to pay for domain registration

I am having the same problem, unable to purchase domain. I have tried for over a week now

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What error are you seeing @vkkemboi?

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"We’re sorry, something went wrong with that.

Please review your purchase details and try again, or [contact support ] for assistance."

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Thank you. In looking at your account, seems you’re at the point of selecting a plan type for a domain you added to cloudflare. I don’t see any activity in the audit log showing a domain purchase.

Can you describe the steps you’re taking and/or attach a screenshot?

Have you verified the domain is available for purchase? Can you share the domain name?

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  1. I logged in to the cloudeflare dashboard
  2. Domain registration, register domain, searched for availability, purchased
  3. Filled in registration information
  4. Filled in billing information and Purchased
  5. Gave me the “We’re sorry, something went wrong with that.
    Please review your purchase details and try again, or [contact support ] for assistance.” message
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Thank you @vkkemboi I created a follow-on ticket 3076606 with the team and will flag the thread here for their attention.

While we’re waiting for the team, can you share the name of the domain you are trying to purchase by replying to the ticket 3076606?

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Thanks @cloonan I have replied the email, with the new domain name

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Hi @vkkemboi,

Lets continue this on the ticket.

Thank you.

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