Unable to open www.xxxxxx.ca but xx.ca opens fine

What is the name of the domain?

udaanrci.ca

What is the error number?

522

What is the error message?

Connection timed out Error code 522

What is the issue you’re encountering

unable to open www.udaanrci.ca but udaanrci.ca works. dns is managed by clouflare and and hosted at cloud fflare too under worker and pages.

What feature, service or problem is this related to?

DNS records

What are the steps to reproduce the issue?

open www.udaanrci.ca

Did you follow the steps to add the www subdomain as a custom domain to your project?

I’d recommend just redirecting from www to your apex domain though.

i added the record manually it didnt work. but when i used custom domains to add it. then it worked fine.

It wouldn’t work. Adding it as a custom domain does not only create the record but also takes care of the server-side configuration.

This topic was automatically closed 2 days after the last reply. New replies are no longer allowed.