Unable to login to recover account

General Dashboard
1

What is the name of the domain?

What is the issue you’re encountering

Unable to login to recover account

What steps have you taken to resolve the issue?

Reset password attempted. The account was setup by someone else, and we have lost access.

What are the steps to reproduce the issue?

Forgot email
Forgot password

2

If you go to https://dash.cloudflare.com you can use “Forgot your email” to get an email sent to the account owner. If that was to your corporate email you may be able to receive that.

Otherwise, if you are unable to log in to the account then you’ll need to take control of the DNS by changing the nameservers at your domain registrar to those for a new Cloudflare account or other DNS provider. You’ll need to ensure you have the details of your web host and mail provider to use for the new DNS setup. The domain isn’t currently proxied…
https://cf.sjr.dev/tools/check?3ec7cf24d80046d8a62fdbc4d775e013#dns

3

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